Privacy Policy
Golf Practice Buddy respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store and share your information when you use our website, mobile app and related services.
1. Who we are
Golf Practice Buddy is a golf practice tracking and improvement platform. If you have any questions about this policy, contact us at info@golfpracticebuddy.com.
2. Information we collect
A. Required account information
- Email address
- Username
- Password
This information is required to create and manage your account.
B. Optional profile information (enhancers)
You may choose to provide optional profile fields, such as:
- First name and last name
- Date of birth (for future age-group features and ranking)
- Bio
- Profile picture
- Location, handicap, gender and other profile fields (where available)
These are generally not required for core app usage and are used to improve personalisation and social or profile features.
C. Golf and practice data
This is core service data you create and control, including practice sessions, drills, scores, distances, outcomes, training plan progress, streaks, achievements and stats history.
D. Community, coaching and moderation data
If you use messaging, coaching, academy or public profile features, we may process messages, profile visibility data, report and block actions, and moderation records to maintain platform safety.
E. Notification and device data
If notifications are enabled, we may process push notification identifiers and tokens, notification preferences, and delivery and interaction metadata to send reminders and service updates.
F. Technical and diagnostic data
We may collect technical data such as app version, device and OS details, error logs and reliability diagnostics to maintain and improve service quality.
G. Purchase data
When you subscribe, we keep what we need to give you the right access and to handle billing questions: the plan, its status, start, renewal and end dates, and the reference numbers of the purchase. For the App Store this is the transaction and original transaction ID; for Google Play, the order ID and a hashed (not readable) copy of the purchase token; for the website, the Stripe customer and subscription IDs. We also give your account a random billing ID that the app passes to Apple or Google so a purchase is credited to the right account. We do not receive or store your card details; Stripe, Apple and Google hold those.
3. How we use your information
- Provide account access and core app functionality
- Store and display your golf and practice history
- Enable coaching, academy, messaging and profile features
- Send reminders, activity notifications and service messages
- Improve product performance, reliability and safety
- Prevent abuse, spam and fraud
- Comply with legal obligations
4. Optional vs required data
Required account data is limited to email, username and password. Optional profile fields (such as real name, date of birth, bio and profile photo) are enhancers. You can still use core app functionality without most optional profile fields.
5. Cookies and local storage
The website uses session cookies for authentication and to keep you logged in. The mobile app uses local on-device storage (SQLite) to support offline practice capture. We do not use advertising or tracking cookies. You can control cookie settings through your browser, though disabling session cookies will prevent login.
6. Notifications
If enabled, notifications may include training plan reminders, inactivity reminders, badge and achievement updates, direct activity alerts and service announcements. You can control notifications in your device settings and, where available, in-app notification settings.
7. Sharing of information
We do not sell your personal data. We may share data with:
- Service providers that help us run the platform (hosting, messaging, support, diagnostics)
- Payment providers: Stripe for website purchases, and Apple or Google for purchases made in the app
- Legal authorities when required by law
- Other users only as required by app features you use (for example public profile, messaging, coaching or academy)
8. Data retention
We retain information for as long as necessary to provide services, maintain account history and practice records, ensure security, handle disputes and meet legal obligations. Purchase records are kept for as long as the law requires us to keep financial records, including after a subscription ends.
9. Security
We apply reasonable technical and organisational safeguards to protect data. No system is 100% secure, so we encourage strong passwords and safe account practices.
10. Children
The service is not intended for children under 13 years of age. By creating an account, you confirm that you are at least 13 years old.
11. Your rights
Under UK GDPR, you have the right to access, correct, delete or restrict use of your personal data. Where we rely on consent as our lawful basis, you may withdraw it at any time without affecting the lawfulness of prior processing. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO). To submit a personal data request, email info@golfpracticebuddy.com.
12. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date and, where appropriate, by in-app or email notice.
13. Contact us
Golf Practice Buddy
Email: info@golfpracticebuddy.com
Website: https://golfpracticebuddy.com